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Returns & Exchanges

Returns and exchanges in 30 days.

Free 30-day returns and exchanges on every US order. No restocking fees. No "final sale" gimmicks. If a piece does not feel right, send it back.

How it works

Four steps. No friction.

01

Start online

Visit your account, choose the order, and select the piece you'd like to return or exchange.

02

Print the label

We'll email a prepaid return label within minutes. US returns are free, always.

03

Drop & track

Drop the package at any USPS or partner carrier. Watch its return in your account dashboard.

04

Refund or swap

Refunds land in 3 to 5 business days from receipt. Exchanges ship the same day we inspect your return.

The policy

Plainly written.

What's your return window?

30 days from delivery for a full refund. Beyond 30 days (up to 60), we offer store credit on unworn pieces with tags attached.

What about final sale?

Items marked Final Sale, gift cards, and used care products are not eligible for return. Everything else is fair game.

Do you offer exchanges?

Yes - free, in any size or color currently in stock. Exchanges ship as soon as we receive your return.

What if my item arrives damaged?

Email care@celyafits.com within 14 days with a photo of the issue. We'll replace, refund, or repair - your choice.

International returns?

Outside the US, customers cover return shipping. Once received, we issue refunds in your original currency where possible.

Need a hand? A real person is on it.